• Travels throughout assigned territory to call on regular and prospective customers to

solicit orders, or talks with customers on the sales floor or by phone.

• Services existing accounts, obtains orders, and establishes new accounts by planning

and organizing daily work schedules to call and visit existing and potential sales outlets.

• Collects and tracks payments due from retail stores.

• Displays or demonstrates product, using samples or catalog, and emphasizes salable

features.

• Quotes prices and credit terms and prepares sales contracts for orders obtained.

• Estimates date of delivery to customer, based on knowledge of own firm's production

and delivery schedules.

• Prepares reports of business transactions, keeps expense accounts and mileage logs.

• Works with inside sales representatives to keep account activities and literature up to

date.

• Tracks stock levels

• Develops and maintains relationships with purchasing personnel.

• Investigates and resolves customer problems with deliveries.

• Occasional weekend work is required.

• Attends trade shows as requested.

Provide accurate information to retailers/ wholesalers (e.g. product features, pricing and

after-sales services)

• Answers questions about products and service

• Ensure racks are fully stocked in each store

• Manage returns of merchandise as required

• Coordinate with the Retail Sales Representatives team to provide excellent customer

service

• Inform clients about discounts and special offers

• Provide product feedback and retail store feedback to the management

• Stay up-to-date with new products/services

• Submits orders by referring to price lists and product literature.

• Keeps management informed by submitting activity and results reports, such as daily call

reports, weekly work plans, and monthly and annual territory analyses.

• Monitors competition by gathering current marketplace information on pricing, products,

new products, delivery schedules, and merchandising techniques.

• Recommends changes in products, service, and policy by evaluating results and

competitive developments.

• Resolves customer complaints by investigating problems, developing solutions,

preparing reports, and making recommendations to management.

• Maintains records on area and customer sales.

• Contributes to team effort by accomplishing related results as needed.

• Greet and direct customers