Job Description

Requirement

• Capture & align end-user requirements with stakeholders
• Document & communicate requirements to team members in forms of scenarios, use cases and user stories
• Collaborate with a cross functional team (local/remote) to review & refine user requirements
• Collaborate with a cross functional team (local/remote) to iteratively create conceptual designs & prototypes
• Monitor & review product developments to match user requirements, UI design and guidelines

Quality

• Ensure that all requirements are documented with the right artifacts
• Validate requirements with stakeholders prior to development
• Attend daily stand-up meeting to report on progress, next steps
• Performs functional validation & testing (UAT)

Collaboration

• Hand-over requirements to team members
• Collaborate with cross-functional teams to define, design, and ship new features.

Customer Experience

• Support user documentation and guidance
• Support user training & related content
• Ensures best user experience for our products

Ensures best experience beyond using (buying, supporting, upgrading products)

Skills Set:

• Strong written (emails, reporting, presentations) and verbal (informal, presentation) communication skills.
• Ability to work independently; strong interpersonal skills with ability to lead/influence others during projects
• Proven experience in a Business Analysis role and in business analysis methods/techniques
• Knowledge of agile & scrum methodology
• Familiarity with web & mobile standards and best practices
• Knowledge and experience working with JIRA and Confluence to manage the requirement
• Knowledge and experience with wireframe tools as Balsamiq..
• Knowledge of Leisure/recreational industry will be an added advantage