Job Description
Responsibilities:
1. Call Handling:
- Efficiently manage incoming calls, addressing inquiries and providing necessary information to clients.
2. Data Management:
- Maintain and update detailed records using advanced Microsoft and Excel skills.
3. Follow-up:
- Ensure timely follow-ups with clients to nurture leads and maintain strong relationships.
4. Meeting Coordination:
- Schedule and coordinate meetings for the Marketing Executive to drive business opportunities.
5. Client Queries:
- Respond promptly and professionally to client queries, providing accurate and relevant information.
Technical Skills:
- Proficient in advanced Microsoft applications.
- Strong command of Excel for data management.
- Familiarity with search engines and efficient use for research purposes.
- Competent in email communication.
Qualifications:
- Minimum 1 year of experience in a similar role.
- Proven track record of achieving and exceeding targets.
- Excellent communication and interpersonal skills.
- Strong organizational and time management abilities.
- Problem-solving mindset with attention to detail.